AI-educated, customer-focused solutions consultant with 3+ years managing enterprise client portfolios across Workday and other ERP/HRIS platforms. I build trusted-advisor relationships, drive product adoption, and translate customer goals into measurable outcomes — covering the full solutions lifecycle from discovery and configuration through go-live and post-deployment success. Alongside client work, I design and build full-stack web applications end to end, using AI-assisted development workflows.
March 2024 – February 2025
- Managed end-to-end client engagements from requirements discovery through deployment and post-production support, ensuring measurable value from Workday integrations including HCM, Payroll, and Financials modules.
- Established first-of-their-kind custom integrations, creating reusable templates that reduced onboarding time for future clients by standardizing common workflows.
- Coordinated cross-functionally with customers, vendors, and internal partners to resolve escalations and keep complex multi-phase projects on schedule.
- Mentored junior consultants on technical best practices and client-facing skills, improving team-wide delivery consistency.
- Owned 25 active integrations across 5 enterprise clients simultaneously, maintaining high client health scores and satisfaction ratings throughout.
- Acted as primary liaison between client and partner leadership — scoping requirements, resolving ambiguities, and ensuring timely, on-budget delivery.
- Designed, built, tested, and deployed integrations to client specifications; provided post-deployment support monitoring adoption and performance.
- Certified in Workday Essential Integrations and End-to-End Connectors.
- Led the executive board organizing professional development events for 50+ members at the University of Arizona.
- Facilitated networking with representatives from 20+ corporations.
Mobile-first daily learning app built in React + Vite across 10 subject areas, with an audio waveform player, OpenStreetMap integration, and Web Speech API pronunciation tools. Architected a Supabase backend with a spaced-repetition quiz engine and a weekly content rotation algorithm.
Full-stack civic information platform built in Next.js and React with D3.js visualizations — interactive maps, parliament diagrams, election history charts — and a live NewsAPI-powered news feed, using Claude as an AI pair-programming assistant throughout.
Workday Implementation
HCM / Payroll / Financials
Client Success & Escalation Management
Stakeholder Alignment
Requirements Discovery
React
Next.js
TypeScript
Python
SQL
D3.js / Data Visualization
Supabase
AI-Assisted Development
Claude API
AI Fluency: Framework & Foundations
Anthropic Academy
Claude 101
Anthropic Academy
Essential Integrations & End-to-End Connectors
Workday
B.S. Business Administration, Management Information Systems — University of Arizona, Eller College of Management
May 2022